Cancellation Policy

Clients may cancel their project within 7 days of the initial payment date to be eligible for a partial refund, subject to the refund policy terms.

Cancellation Terms:

• Cancellations must be submitted in writing.

• If work has begun, cancellation fees may apply based on the amount of work completed.

• Projects canceled after 7 days are not eligible for a refund.

City Promotion LLC  reserves the right to cancel a project due to breach of terms, including non-payment or lack of communication, without refund.